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Do you have effective communication with your healthcare providers?

https://www.hhs.gov/civil-rights/for-individuals/disability/effective-communication/index.html

Do you have effective communication with your healthcare providers?

 

Title III of the ADA requires health care providers to ensure that their communications with people with hearing disabilities are as effective as their communications with people without disabilities.   To meet this obligation, health care providers, as well as other public accommodations, must provide auxiliary aids and services unless doing so would cause an undue burden to the facility or fundamentally alter the service being provided.   Although handwritten notes or typed text can be an appropriate auxiliary aid for simple communications, in complex health care-related communications, qualified sign language interpretation may be required.   The individual with a disability cannot be charged extra for the cost of an interpreter or other auxiliary aid.

 

If you have experienced problems accessing effective communication, and would like DRWV’s assistance, please call DRWV at 800-950-5250 and request an intake.  You may also email DRWV at contact@drofwv.org.